INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact Jawadis?

Please use the form provided or email sales@jawadis.us with any inquires.

Where can I view my sales receipt?

If you are purchased as guest, please use the email as your sales receipt. If you created an account, please login to view your purchase history.

How can I return an item?

Please send an email to sales@jawadis.us with your order details and we will correspond to you promptly to reach a mutual outcome.

Will you restock items indicated as “out of stock?”

Currently, we will not be restocking any out-of-stock items. Should an item be restocked, the website will be updated. We apologize for any inconvenience.

Where does Jawadis ship to?

We ship worldwide to major markets with local carriers, UPS, DHL, FedEx and USPS delivers.

Who is responsible for custom duties, VAT, or tariffs charges?

The buyer is responsible for these charges. Please contact your post office to seek additional information regarding import duty charges due as they may be best able to advise who to contact for these charges.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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