When you receive your shipment, please check your goods carefully, and notify us within 3 business days of any imperfections. We will acknowledge and work with you to create a mutually successful outcome.
Please allow one business day for handling.
Customer satisfaction is always our goal - so don't hesitate to contact us.
Jawadis USA reserve the right to cancel orders for any reason and will notify you if such a rare event is necessary.
For returns, 20% restocking fee applies to open items. Full retail value, less shipping, refunded for unopened items.
When returning any item(s), a traceable shipping carrier is suggested.
Shipping charges are nonrefundable. Buyer assumes all shipping costs.
Items shipped free of charge will have the shipping charges deducted from the retail amount remitted for the order.
Please assume longer turnaround time for return/exchange during holidays.