Terms & Conditions

IMPORTANT NOTE: ALL ORDERS WILL BE SHIPPED ASAP. Please accept our apologize for any inconvenience this may cause during this COVID-19 pandemic. Please stay safe and healthy.

When you receive your shipment, please check your goods carefully, and notify us within 7 business days of any imperfections. We will acknowledge and work with you to create a mutually successful outcome.

Please allow 2 business day for handling, especially around holidays.
Customer satisfaction is always our goal - so don't hesitate to contact us.
Jawadis USA reserve the right to cancel orders for any reason and will notify you if such a rare event is necessary.
For returns, 20% restocking fee applies to open items. Full retail value, less shipping, refunded for unopened items.
When returning any item(s), a traceable shipping carrier is suggested.
Shipping charges are nonrefundable. Buyer assumes all shipping costs.
Items shipped free of charge will have the shipping charges deducted from the retail amount remitted for the order. 
Please assume longer turnaround time for return/exchange during holidays.